Job Information
Catholic Health Office Supervisor \u2013 Pulmonology and Infectious Disease in Kenmore, New York
Salary: 48,204.00-72,306.00 USD
Facility: Kenmore Mercy Hospital
Shift: Shift 1
Status: Full Time FTE: 1.000000
Bargaining Unit: ACE Associates
Exempt from Overtime: Exempt: Yes
Work Schedule: Days
Hours: Monday through Thursday, 8:30 am to 4:30 pm and Friday, 8 am to 4pm.
Summary:
The Office Supervisor is responsible for the daily operational management of assigned site. Responsibilities include the supervision, coordination and support of the clinic staff. Responsible for coordination and facilitation of the administrative personnel, clerical, housekeeping, and maintenance as related to direct patient care. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Maintains confidentiality of all information.
Responsibilities:
EDUCATION
High School required
Associate's degree or equivalent from two-year college or technical school preferred
EXPERIENCE
One (1) to three (3) Years medical office experience required
Experience in CPT & ICD-10 Coding knowledge and medical terminology required
Management/supervisory experience in healthcare field preferred
Electronic Health Record experience required
Prior experience with computerized scheduling applications a plus
KNOWLEDGE, SKILL AND ABILITY
Strong knowledge of Medical Billing & Third party payer requirements
Computer proficiency in Microsoft Office
Ability to adapt to various software applications as necessary
Prior experience with computerized scheduling applications a plus
Strong Verbal & Written Communication skills
Strong knowledge of medical office terminology, technology and operations
General knowledge of HIPAA Privacy and Security rules
Thorough knowledge of Human Resource Policies and Regulations
Ability to establish and maintain an effective working relationship with all related parties
Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives, physicians, and satellite offices
Can adapt to changing circumstances
Ability to communicate effectively both verbally and in writing with all related parties
Strong telephone communication skills
Demonstrated computer skills and related software & technology including: printers and other peripheral devices and MS Office Suite
Ability to navigate and retrieve data from an electronic Health Information Management system
Ability to utilize the Internet to send email and conduct basic research
Basic keyboarding skills with a minimum typing proficiency of 30 wpm
Possesses strong organizational and time management skills
Project Management skills
Leadership capabilities
WORKING CONDITIONS:
Work is performed in an office environment with normal light, heat and air. The noise level in the work environment is usually moderate
Exposed to a variety of electro-mechanical hazards, odorous chemicals and specimens, housekeeping cleaning agents/chemicals, and unpleasant elements (accidents, injuries and illness)
May be exposed to: infections and contagious diseases; biohazardous, radioactive substances; toxic chemical (photocopier)
Subject to: many interruptions
Occasional exposure to unpleasant patient or elements
Contact with patients under wide variety of circumstances
Occasionally subjected to irregular hours
Handles: absentee replacement on short notice; emergency/crisis situations (potential patient violence)
Increased pressure due to multiple calls and inquiries
ENVIRONMENTAL CONDITIONS
Hazards: Environmental
REQNUMBER: 28774