The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Pay Range: $20.28 - $29.42

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. ALL INTERNAL CANDIDATES MUST APPLY BY: 05 :14 :24

Essential Functions and Responsibilities: * Banner Financial Aid Subject Matter Expert * Provide systems training for upgrades, new releases or new products and assist with regression testing for the Banner Financial Aid module * Work with EdTech, Engineers, and Business colleagues explaining complex data and research issues in a professional manner to provide comprehensive and high-level technology support for the Financial Aid Department * Establish and maintain relationships with 3rd party vendors and software providers and act as liaison with these external companies * Work directly with end-users to track, troubleshoot and resolve issues/problems with Financial Aid systems, specifically: Banner; SalesForce, OnBase products, and Campus Logic products. * Administer and maintain FA Sharepoint site * Produce custom and standard reports, and in-depth analysis of Financial Aid data, using Oracle SQL Developer * Troubleshoot and resolve issues related to daily data load process of ISIR and COD files with an understanding of the common line files used by Department of Education to transmit files * Develop an in-depth knowledge/understanding of the Financial Aid systems * Familiarity with databases and processes as it relates to Federal Aid * Maintain a working knowledge of academic years, award years, and SAP, Precertification requirements, Packaging requirements, and/or SAP or PJ requirements. * Process Precertification, Packaging, SAP, and other FA cases. * Coordinate with multiple teams to assess technology needs. * Research thoroughly accounts in Banner, SalesForce, Department of Education database and numerous state grant databases. * Display proficiency in cross-functional coordination by acting as a liaison on behalf of the student within WGU departments. * Provide excellent customer service for interdepartmental relationships * Work independently, within a team and cross-functionally with outside state agencies and within WGU * Performs other related duties as assigned.

Knowledge, Skill and Abilities: * Strong knowledge of financial aid * Attention to detail * Critical, Analytical and Strategic thinking * Teamwork in all areas * Customer service oriented * Well... For full info follow application link.

Western Governors Univeristy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classifi cation protected by federal, state or local law.